Privacy policy
Datenschutz EN
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information when you contact us for customer support. In this Privacy Policy, we refer to any information that uniquely identifies an individual (including the information listed below) as "personal information." See the list below for more information about what personal information we collect and why.
Device Information
Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, what websites or products you view, search terms, and how you interact with the Site.
Purpose of collection: to make the site load correctly for you and to perform site usage analytics to optimize our site.
Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags or pixels.
Disclosure for Business Purposes: Shared with our processor, Shopify.
Order information.
Examples of personal information collected: Name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
Purpose of collection: to provide you with products or services to fulfill our contract, process your payment information, arrange for shipping and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, if consistent with the preferences you have communicated, provide you with information or advertising related to our products or services.
Source of collection: collected from you.
Disclosure for Business Purposes: Shared with our processor Shopify
Customer support information
Examples of personal information collected:
Purpose of collection: to provide customer support.
Source of collection: collected from you.
Disclosure for a business purpose
Disclosure of personal information.
We share your personal information with service providers so that we can provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to operate our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:
We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en.You. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, please visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You may opt-out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, you may opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Use of personal information
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and informing you about new products, services and offers.
Lawful basis
In accordance with the General Data Protection Regulation ("GDPR"), we process your personal data based on the following legal bases if you are a resident of the European Economic Area ("EEA"):
Your consent;
The performance of the contract between you and the Website;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task that is in the public interest;
For our legitimate interests that do not override your fundamental rights and freedoms.
Retention
If you place an order through the Website, we will retain your personal data for our records unless you request us to delete it. For more information about your right to erasure, please see the "Your Rights" section below.
Automatic decision making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) where such decision-making produces a legal effect concerning you or otherwise significantly affects you.
Our partner Shopify uses limited automated decision making to prevent fraud that does not have a legal or otherwise significant impact on you.
GDPR
If you are a resident of the EEA, you have the right to access the personal data we hold about you, transfer it to a new service, and request that your personal data be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information below.
Your personal data is initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, please see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (for example, login and region selection). This means that you do not have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information about how people use the site, such as whether they are visiting for the first time or are a frequent visitor.
We use the following cookies to optimize your experience on our website and to provide our services.
Cookies that are necessary for the store to function:
Name Function
_ab Used in conjunction with admin access.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with the shopping cart.
cart_sig Used in conjunction with the checkout.
cart_ts Used in conjunction with the checkout.
checkout_token Used in conjunction with checkout.
secret Used in conjunction with checkout.
secure_customer_sig Used in conjunction with customer login.
storefront_digest Used in conjunction with the customer login.
_shopify_u Used to facilitate updating customer account information.
Reports and analysis
Name Function
_tracking_consent Tracking settings.
_landing_page Track landing pages.
_orig_referrer Track landing pages.
_s shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s shopify analytics.
_shopify_sa_p Shopify analytics related to marketing & referrals.
_shopify_sa_t Shopify analytics related to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.
he length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies remain until you stop browsing, and persistent cookies remain until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the time they are downloaded to your device.
You can control and manage cookies in a number of ways. Please keep in mind that removing or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser settings, which are often found in your browser's "Tools" or "Preferences" menu. For more information on how to change your browser settings or block, manage or filter cookies, please refer to your browser's help file or websites such as www.allaboutcookies.org.
Please also note that blocking cookies may not completely prevent the disclosure of information to third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.
Do Not Track
Please note that there is no common understanding in the industry about how to respond to "Do Not Track" signals. We do not change our data collection and usage practices when we detect such a signal from your browser.
Changes
We reserve the right to update this Privacy Policy from time to time to reflect, for example, changes in our practices or other operational, legal or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@sanderessentials.ch.